To Whom It May Concern:
My wife and I could not be happier with the work Home Improvement Products, Inc has done with our home upgrade projects. Steve’s work with us, from our first meeting to review the proposed scope of work we wanted done - to the final walk around meeting to be sure all the work was completed to our satisfaction, was the best experience I’ve ever had working with a contractor.
We had HIP, Inc. perform a total exterior remodel/upgrade to our home. This included new roofing, new gutters and down spouts, all new energy efficient windows including new front and back doors, new vinyl siding with trim, a new covered front patio structure, plus building us a new large front deck with a wheelchair ramp. To complete the exterior work, they also built new covers for the access points below our home and a large woodshed, all matching the look of our home. We could not be happier with the craftsmanship, or the look, of these home improvement projects.
To make things even better - all the work we contracted for was finished before the completion date promised and for the amount negotiated before the work started.
My wife and I whole heartedly recommend Steve Robinson’s company and will use them again should the need ever arise. We welcome any prospective customers of HIP, Inc to come view the work they have done for us.
Dear Steve and Clay,
Thank you for the fabulous job on our windows, slider and front door. Enclosed is a check for the balance due. We would like to know when the screen door is expected to arrive for the sliding door as well as when we will receive a written warranty from the manufacture stating the “lifetime guarantee”. If you could reply on both of these questions we would appreciate it.
Troy and Sandra
I received the warranties and releases in yesterday’s mail. Thanks for sending them. Enclosed is a check for $12,315.08 representing the balance due. We are very satisfied with the products and the installation. Clay and Randy did a super job. We’re really grateful for their work ethic and professionalism. Once started, they worked hard to complete the job on schedule. Thanks again for all. Feel free to use us as a reference.
Ed and JoAnne
Thank you very much for the repair to my siding. A weird storm tore the corner off the second story flashing and I did not have a ladder tall enough. Your representative came by and replaced it for me. I was surprised and very pleased.
I just want to tell you how happy I am with the job you did for me. My house looks so much nicer, everything is great. Hope you have a very nice Holiday.
Just want you to know, the door is great and so are the windows. We are most happy with them. Our heating (and cooling) showed an improvement in our power bill at once.
Thank you for the special attention you gave us.
A job well done. The crew of Bill and Roy were great to work with.
Shirley and Jerry
Whatever you do, don’t let Don and Joe get away. What super guys! Thank you all for a good experience and a great remodel job.
Noble and Cassie
Dear Mr. Robinson:
I am very pleased with my siding. It looks terrific. I think I’m the envy of the neighborhood. Your crew worked in 90 degree temperatures and did a splendid job. I only knew one by name (Mike) and he was very obliging as was the rest of the crew. Before they left they did a splendid job of cleaning up the yard.
We wish to thank you for the job done on our windows and the door. We appreciate the basement door, it needed a new one. Thank you so much. The garage windows look so much better now. Thank you too for the soffit on the garage. We truly appreciate your thoughtfulness.
Ray and Hide
Roy completed the two remaining tasks on the Lisk Property today. We are very pleased with the outcome of the project. Personally, I feel like I own a new home each day when I return. Please thank Roy for us for a job well done. Also, if you’d like to use us for a reference in the future, feel free to do so.
Your crew did an excellent job on my house. They took an old house and made it look like new.
Thanks a lot,
Dear Home Improvement Products,
We are very pleased to tell you what a wonderful job your company has done on our house. With what your employee had to work on, he did wonders. We have had several compliments on the way things have turned out. Of course we are the envy of the neighborhood. Your company took this old house built in 1935 and made it look like it was just constructed. You need to see it to appreciate the works.
Russell and Lucille
Thank you, so much for changing the window in our bathroom, we really appreciate it, and as usual, Randy did an excellent job on the installation. As we mentioned in our previous letter, we are very pleased with the new siding… … … it makes a 50 year old house look new. Our new vinyl windows look terrific and we are so happy that we decided to have the ones in the kitchen and dining room replaced at the same time. They not only make the house look good on the outside, but what a difference on the inside. ……….We now have the best looking house in the neighborhood………
Warren and Jeri
Thank you for your help in making our house a beautiful showpiece. We love it. Ross and matt were the greatest also. We really feel they went over and above what was expected and took really good care of us. It was nice not having to worry about anything. Even
at the end when they cleaned up the mess – it was perfect (and I’m really picky!) Anyway, thanks again, we are happy to recommend you to all our friends, family, co-workers, and clients.
Our house is beautiful!
Lois, Mark, and Ryan
The new vinyl siding is indeed a “Home Improvement.” Our whole house looks better with the new red barn gables, a perfect compliment to the metal awnings.The craftsmen are very competent and their finish product reflects their professionalism. We appreciate the nice work.
Lloyd & Lois
Enclosed is the final check for the final payment. We are more than happy and satisfied with the product and the installation and workmanship. Don and Joe did an excellent job. They both took pride in their work and were very pleasant and very careful of our shrubs and flowers and very neat and cleaned up after every work day. We have received countless compliments on the quality and style and color choice which you helped us decide on. We are especially pleased with the insulation they installed under the siding. We can tell a difference in the inside temperature already and we know it will make our home cozy this winter. We already told others about your company and will continue to do so.
Thank you, Sincerely,
Allan & Darleen
Well the job is done! It was finished late Friday. I am SOOOO happy with the new windows and glass sliding door that I go from room to room looking at them… just like a kid-with-a-newtoy!! I’ve invited my friends to some SEE!! Ill have a little painting to do in the spring, but that is no problem. Clay told me what to use… primer and sandpaper and how to do it. Clay and Ron are two very nice persons. They didn’t waste any time and I couldn’t believe how FAST the job was done, I just might hire out as a female-window-installer!! Enclosed is a check for seven thousand dollars…. $7,000…. payment in full. I didn’t want to send a personal check for that large an amount. Oh, on other thing…. When the man delivered the windows, he backed into my driveway and
off the edge of the concrete onto the lawn there is a sprinkler head. I won’t know if it was damaged until I turn the water on next spring. I didn’t think of that sprinkler head until after he left. If there is any damage, ill let you know, and if you don’t hear from me, you’ll know that it was okay.
HAVE A HAPPY CHRISTMAS AND A MERRRY NEW YEAR!!
Thanks to you and your crew for the great service. We are very happy with the “new look” for an old house.
Dear Steve, Bill, and Roy;
Our sincere thanks for the wonderful service we received from all of you. We appreciate the quality job the fellows did re-doing our home, and the speed in which they accomplished it. Not to mention that they worked in zero degree weather! What great guys! Thanks Steve, for working with us and getting the job re-done. We will always be grateful we chose Home Improvement Products to do business with and we really mean that!
Chuck and Sandy
I want to thank you and your crew for the great job you did replacing my old windows. My new vinyl windows look terrific. The installation crew was quick, efficient and neat. I was really pleased when they returned the next day to wash my new windows for me. Nice touch! I look forward to having you help me with my vinyl siding needs.
To Whom it May Concern,
Thanks for letting us pay this way. We really like the windows and the neat job that was done. We will be good advertisement for you.
We are so happy with our new windows. Our new room looks so very nice now. You’ll have to stop by and see it. Don’t know if it will do any good, but we have told a lot of people about our windows and the young man who installed them. They were really nice and professional.
We had the aluminum siding put on our home in the early 1960’s. At the time you had just offered the siding, which looked like rock and we had that put across the front of the house; from the ground to under the windows. After rains, hard water from the well, irrigation water, winds and even Mt. Saint Helens dumping ash on it, still looks great. We had the storm doors put on at the same time and after all these years the lock on the latch and the hydraulic stopper is wearing out. People are always commenting on how nice the place looks, once in awhile we find a nail working its way out. I think the U.S. choppers are the cause of that. They really shake our house sometimes. Thanks for a good product. We are very proud of our home.
We both wanted to thank you very much. We’re very pleased on the way our house turned out. Enjoyed the helpers, they were good about the clean-up, doing a very good job and very concerned about our wants.
Bob and Deanna
Dear Steve Robinson:
Enclosed is a check, in the amount of $15,703.00. This installment is the balance due for the siding work that was performed on my residence located at the above listed address. The amount is based on the invoice dated 6/5/2014 that I received in the mail from HIP. I want to let you know how happy we are with the job. The house looks amazing. It doesn’t even look like the same house. I couldn’t have had better contractors performing the work. Curtis and Tom were exceptional at the speed and efficiency with which they installed the siding. They are both highly skilled. It was a pleasure having them around as they are both very nice and personable. Derek and his crew from Unique Masonry were also exceptionally skilled craftsman. They were considerate of the yard and landscaping by making sure all materials and equipment were moved to locations that minimized damage overnight. They too were very personable and explained the process of installing the stone. I was also quite impressed by their speed and efficiency. All in all, your contractors are a great group of guys that know their craft and are customer oriented. Working with you and your HIP team was a very low stress, relaxed experience. So many businesses now days are rush-rush which creates stressful experiences. Do not change how you run your business, how you choose your team, or the products you provide as you have a winning combination that delivers in every way. I will not hesitate to recommend HIP to my family, friends, and neighbors. Thank you for a job well done!
Good afternoon Steve,
I thought I would drop you a quick line to say thank you so much for the great job your team did on the installation of my new windows. I could not be happier with the speed and efficiency the two installers did. My new shiny windows are truly a highlight to such a cloudy week here in Yakima I can not say thank you enough!
Give those very nice people a GOLD STAR for their knowledge and capable ability of doing a great job on finishing the trim work and siding on my house. I love it! I’m thinking the three of you for your professional work.
To Mgr. HIP,
Be informed the product is as good as advertised. The Vinyl Composite Siding makes a new house of this place. I hope you get some work here in the complex. I will recommend you for any projects. As good as the product is, the best part of the job has been Curtis. He has done more, and done better work than any I have seen. And much better than I expected. Thanks for a job well done.
Review by Michael in Yakima
The HIP brick work crew, (Justin, Greg, Bean & Jarrod) were the best in all categories. Don and Ben removed and rebuilt the rear patio, installed four windows, two of which were a new bath and a picture window that had to be cut in from square to arch. We also had the front porch railing installed. We had our entire exterior house painted and our front porch ceiling remodeled. Every one of the different crews worked well and communicated as well as took our suggestions. We would definitely call upon them all for future work.
Review by Aaron in Yakima
Steve, Don and the whole crew with HIP were professional and courteous from day one. My wife and I threw some wrinkles at them with customization requests, but they never missed a beat. After the project was done, we were flooded with complements from neighbors and friends over the spectacular results. I have worked with several good construction companies in my area over the last 13 years, but HIP is the best!